High-Level Project Timeline

What You’re Looking At

This interactive project timeline provides a visual roadmap of the Service Model & Infrastructure Strategy Assessment for the College of Southern Nevada. Hosted in ClickUp, this view outlines major phases, key activities, and critical milestones over the 12-week engagement.

Each phase builds upon the insights and outcomes of the previous one, creating a cohesive and strategic path toward final recommendations and roadmap activation.

Phases of the Engagement

🔍 Phase 1: Discovery (Weeks 1–5)

In this phase, Beyond Academics conducts deep-dive analysis of CSN’s current IT service delivery landscape. Activities include:

• Review of organizational documents and vendor contracts

• ThinkSpace ideation sessions with students, faculty, staff, and IT stakeholders

• Leadership interviews to understand vision, priorities, and strategic constraints

✍️ Phase 2: Design (Weeks 6–9)

Insights are synthesized and benchmarked against peer institutions. We co-develop:

• A balanced scorecard to evaluate future service delivery models

• Strategic recommendations for IT staffing and infrastructure

• A high-level implementation roadmap

🚀 Phase 3: Delivery (Weeks 10–12)

Findings are reviewed, refined, and prepared for implementation. Key actions include:

• Stakeholder review and feedback sessions

• An in-person Activation Workshop

• Finalization and presentation of the strategic roadmap and change management guidance