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May 9, 2025

Bi-Weekly Status Reports

Status Report

Reporting Period: April 25 – May 9, 2025

Project Overview

Beyond Academics continues its work on the CSN Service Model & Infrastructure Strategy Assessment with momentum carrying forward into the second half of Phase 1. The team is executing the in-person ThinkSpace sessions for students, faculty, and staff, while also completing all 1:1 leadership interviews. These engagements mark a critical milestone in stakeholder discovery.

As of now, all logistics-related tasks and major planning components have been completed. The project will be shifting focus to data synthesis, benchmarking, and scorecard development. No active risks or blockers have been identified. Several “To Do” tasks—such as benchmarking comparisons and roadmap drafting—are queued up for Phase 2.

What Has Been Accomplished So Far

Key Achievements and Goals:

  • Execution of In-Person ThinkSpace Sessions: Successfully launched and facilitated student and faculty/staff ThinkSpace workshops. These sessions gathered extensive qualitative data to inform strategic insights.

  • Completion of Leadership Interviews : Interviews with executive leadership—including the interim president, CIO, and other senior leaders—were completed, providing critical strategic perspectives.

  • Onsite Planning and Coordination Finalized: All event logistics, such as room scheduling, catering, and session setup, were executed without disruption, enabling smooth workshop delivery.

  • Stakeholder Engagement Wrap-Up: One-on-one and group interviews across faculty, staff, and student constituencies were finalized and documented.

Status Report:

  • In Progress

    • Data Analysis from ThinkSpace Sessions

      • Synthesizing insights captured from students, staff, and faculty to extract common pain points and improvement opportunities.

    • Initial Scorecard Development

      • Collaborating with CSN stakeholders to begin shaping a balanced scorecard that will evaluate various IT service model options.

    • Benchmarking Preparation

      • Gathering comparative data from NSHE institutions and peer colleges to initiate the benchmarking analysis.

    • Leadership Interview Summary Report

      • Drafting a synthesis of themes and insights from leadership interviews to inform upcoming design work.

  • Completed

    • Finalized and delivered the design and facilitation of all in-person ThinkSpace sessions.

    • Completed all onsite logistics, including food and space planning.

    • Executed one-on-one and group interviews with campus leadership.

What's Upcoming

  • Data Analysis & Synthesis

    • Translate raw input from ThinkSpace and interviews into thematic insights for the scorecard and roadmap.

  • Benchmarking

    • Execute comparative analysis to identify peer models, best practices, and alignment opportunities.

  • Scorecard Drafting

    • Finalize criteria and weightings for evaluating future service models.

  • Initial Design Phase Deliverables

    • Begin development of infrastructure and staffing strategy options with projected implications.

Concerns and Blockers

  • None currently threatening progress.

Decisions Needed

  • No decisions needed at this time.

Overall Status

  • On Track – The project is progressing as planned, with all Discovery Phase milestones met and the Design Phase now underway.